IT Staff Meeting for 1/3/08

Happy New Year!

Logan: Dell Battery update - Philipp, Genesis

Logan: Review of New Hires
Glenn: New burning software to replace Roxio - options.

I need something outside of Nero and Roxio

What about?

http://www2.ashampoo.com/webcache/html/1/product_2_1110__.htm

from Spencer:

http://ddbla.blogspot.com/2007/12/15-free-cddvd-burning-alternatives-to.html

Failed Options

CDBurnerXP http://www.cdburnerxp.se/
ImgBurn http://www.imgburn.com/
InfraRecorder http://www.imgburn.com/

Mailbox reduction review - 3gb and up

focus on training on end user to manage this themselves
why isn’t Archive working - assign someone

TERA Update

- Open Tickets
- top users
- Top days people call

Glenn: Open Topics

Walk the halls
Engage the end-user
Watch what they do and offer solutions to make their job easier

New Business Pitches… we handle the technology… they present our business

Review Documents.

Dell BIOS: Please update whenever possible.

Desktops

620 – A11

745 – 2.4.1

Laptops

X1 – A06

D420 – A05

D430 – A02

D600 – A16

D610 – A06

D620 – A08

D630 – A05

TeamDDB Folding update

Tip of the Week: NONE

Training

Logan: Migrating a Mac End User Support

Linda: QC

Pro-active Support … find the solution before it becomes a problem ..